Privacy Policy.
How LongevityOS collects, uses, and protects your personal information when you visit our site or buy a license.
Last updated: June 7, 2026
LongevityOS — longevityostheme.com
Contact: hello@longevityostheme.com
1. Who We Are
LongevityOS ("we," "us," or "our") sells WordPress themes and related digital products through longevityostheme.com. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or purchase our products.
2. Information We Collect
Information You Provide Directly
When you purchase a license or contact us for support, we collect:
- Name and email address — required to fulfill your order and deliver license keys
- Payment information — processed entirely by LemonSqueezy, our payment processor. We never see or store your full credit card number
- Support communications — emails or messages you send to hello@longevityostheme.com
Information Collected Automatically
When you visit longevityostheme.com, we may collect:
- Browser type and version
- Pages visited and time spent
- Referring URL
- IP address (anonymized)
We use standard web analytics to understand how visitors use our site. We do not sell this data or use it for advertising purposes.
3. How We Use Your Information
We use your information solely to:
- Fulfill your purchase — deliver your license key and download link
- Provide customer support — respond to questions and resolve issues
- Send transactional emails — order confirmations, license renewals, and critical security or update notices
- Improve our products — aggregate, anonymized usage data helps us understand what to build next
We do not use your information for behavioral advertising, and we do not sell your data to any third party.
4. Third-Party Services
We share limited data with the following services as necessary to operate our business:
| Service | Purpose | Privacy Policy |
|---|---|---|
| LemonSqueezy | Payment processing and license management | lemonsqueezy.com/privacy |
| Stripe | Payment processing (via LemonSqueezy) | stripe.com/privacy |
| Kit (ConvertKit) | Email communications (opt-in only) | kit.com/privacy |
We do not share your data with any other third parties except as required by law.
5. Cookies
longevityostheme.com uses cookies only for:
- Essential site functionality — session management and security
- Analytics — anonymized page view data
We do not use advertising cookies or cross-site tracking cookies. You can disable cookies in your browser settings, though some site functionality may be affected.
6. Data Retention
We retain your personal information for as long as necessary to:
- Maintain your active license and provide support
- Comply with legal and tax obligations (typically 7 years for financial records)
You may request deletion of your account data at any time by emailing hello@longevityostheme.com. We will delete your data within 30 days, except where retention is required by law.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access — request a copy of the data we hold about you
- Correction — request correction of inaccurate data
- Deletion — request deletion of your data
- Portability — request your data in a machine-readable format
- Objection — object to certain processing of your data
To exercise any of these rights, email hello@longevityostheme.com. We will respond within 30 days.
EU/UK residents: You have additional rights under the General Data Protection Regulation (GDPR) and UK GDPR. Our legal basis for processing your data is contractual necessity (to fulfill your purchase) and legitimate interest (to improve our products).
California residents: Under the California Consumer Privacy Act (CCPA), you have the right to know what personal information we collect, request deletion, and opt out of any sale of personal information. We do not sell personal information.
8. Data Security
We take reasonable technical and organizational measures to protect your personal information, including:
- HTTPS encryption for all data transmitted to and from our site
- Limiting access to personal data to authorized personnel only
- Using reputable third-party processors (LemonSqueezy, Stripe) who maintain their own security standards
No method of internet transmission is 100% secure. We cannot guarantee absolute security, but we take data protection seriously and follow industry best practices.
9. Children's Privacy
Our products and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us at hello@longevityostheme.com.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. For material changes, we will notify active license holders by email. Continued use of our products after any changes constitutes acceptance of the updated policy.
11. Contact
For any privacy-related questions or requests:
Email: hello@longevityostheme.com
Website: longevityostheme.com